Last Updated: 26 August 2026
At DeeGlamour, we deliver quality wigs, weaves and beauty products to customers across South Africa. We aim to process and deliver every order as quickly and safely as possible.
πΏπ¦ Delivery Across South Africa
We offer nationwide delivery to most areas in South Africa.
Delivery Timeline: 5β14 Business Days
Orders are generally delivered within 5β14 business days after your order has been successfully processed and payment has been confirmed.
Delivery times may vary depending on:
- Your delivery address
- Product availability
- Courier schedules
- Weekends and public holidays
- Remote or outlying areas
- Unforeseen courier or logistical delays
Please allow the full delivery period before contacting us regarding a delayed order.
π¦ Order Processing
After placing your order, we first confirm your payment and prepare your products for dispatch.
You will receive an order confirmation once your order has been successfully placed.
Once your order has been handed to our courier partner, you may receive tracking information where tracking is available.
π Delivery Timeline
| Stage | Estimated Time |
|---|---|
| Order placed | Day 1 |
| Payment confirmation | 1β2 business days |
| Order processing & preparation | 1β5 business days |
| Courier collection & transit | 3β9 business days |
| Total estimated delivery | 5β14 business days |
The timeline is an estimate and is not a guaranteed delivery date.
π Delivery Address
Please make sure that your delivery address, contact number and other delivery details are correct before completing your order.
DeeGlamour cannot be held responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.
If you need to change your delivery details after placing an order, contact us as soon as possible. We cannot guarantee that changes can be made once your order has been dispatched.
π¦ Tracking Your Order
Where tracking is available, your tracking details will be provided once your parcel has been handed over to the courier.
Tracking updates may take some time to appear after the courier receives the parcel.
If your tracking information does not update immediately, please allow some time for the courier’s system to update.
β οΈ Delivery Delays
Although our standard delivery timeline is 5β14 business days, delays can occasionally occur due to circumstances outside DeeGlamour’s control.
These may include:
- Courier delays
- Severe weather
- Public holidays
- High-volume shopping periods
- Address verification issues
- Remote-area deliveries
- Road closures or disruptions
- Other unforeseen logistical circumstances
We will do our best to assist you if your order experiences an unexpected delay.
π Missed Deliveries
If the courier is unable to deliver your parcel, they may attempt delivery again or contact you using the information provided with your order.
Please ensure that someone is available to receive your parcel where possible.
Additional delivery fees may apply if a parcel needs to be re-delivered due to incorrect information or a customer being unavailable, where permitted by the applicable courier’s terms.
π Weekends & Public Holidays
Our 5β14 business day delivery estimate excludes weekends and South African public holidays unless otherwise stated.
Orders placed during weekends, public holidays or major promotional periods may take slightly longer to process.
ποΈ Sale & Promotional Periods
During major sales, promotions and peak shopping periods, order volumes may be significantly higher than normal.
As a result, processing and delivery may take longer than usual.
We appreciate your patience while our team works to get your order to you.
π Need Help With Your Order?
If your order has exceeded the expected 14-business-day delivery period, please contact DeeGlamour so that we can investigate the status of your parcel.
DeeGlamour
Email: [Insert email address]
WhatsApp: [Insert WhatsApp number]
Website: [Insert website URL]
DeeGlamour Delivery Promise
Quality Beauty. Affordable Prices. Delivered Across South Africa.
We work hard to get your DeeGlamour order to you safely and within our estimated 5β14 business day delivery timeline.
